URVA Connect | Getting Started | Knowledge Base

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    • Popular Articles

    • Why I am getting "User account already is use. Try with another or contact your admin" Error?

      User Account ALready in use A User will get this error when he tries to log in from a different device without logging out of the previous device. URVA  mobile application cannot be used on two different devices with the same credentials due to ...

    • Tasks movement/ actions performed on URVA web

      Move tasks/ approve tasks from one state to another : From URVA Home Page, click on the Tasks module under Operations. Choose the Task that is completed by the field user. You can choose the check mark icon against any of the tasks. Click on the ...

    • How to login on Web Portal?

      Logging in to the web portal is easy: Go to https://web.urva.app/ Enter 'Organization code' and click on Next. ( Organization code along with your Username and Password will be sent to you through an email) Enter Username and Password and click on ...

    • Create & Edit Users

      User Creation: URVA is available for 2 platforms i.e. web/desktop and mobile. The user IDs created can be accessed as per permission given to them to work on either web or mobile. Based on the role permissions, the ID can be used on either web or ...

    • Change Password & Reset Device

      Change Password Supervisor can change password of the user using URVA. To change the password, please follow the steps mentioned below: From URVA home page, go to the Users module under Identity management. Now choose a user and click on it to open ...

    • Recent Articles

    • Setting Up Unique Fields in URVA Tasks

      To ensure that each task has a unique identifier, you can configure specific fields to serve as a unique combination when creating a task in URVA. Navigate to Access settings under Activities. Under Uniqueness, select the fields you want to combine ...

    • Creating Campaigns with URVA

      With URVA’s Campaign feature, you can easily reach your target audience through multiple platforms like email, Telegram, or push notifications. This guide provides a simple, step-by-step walkthrough to help you set up a campaign that can be sent ...

    • Filter and Compare Products in URVA

      With URVA, users can filter products and compare them side by side to make an informed decision. This guide will help you understand how to filter and compare products from a collection. From the URVA home page, go to Account and select Products. ...

    • Summary visit permission report - MGL

      To download the Summary Visit Permission Report, please follow the steps below:- From the URVA home page, click on Advanced Reports under the Analysis section. Click on the Config/View button under the Summary Visit Permission Report card. Select the ...

    • Visit permission report - MGL

      To download the visit permission report, please follow the steps below:- From URVA home page, click on Advanced Reports under the Analysis section. Click on the Config/View button under the Visit Permission Report card. Select the level, such as ...