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    • Popular Articles

    • Why I am getting "User account already is use. Try with another or contact your admin" Error?

      User Account ALready in use A User will get this error when he tries to log in from a different device without logging out of the previous device. URVA  mobile application cannot be used on two different devices with the same credentials due to ...
    • Tasks movement/ actions performed on URVA web

      Move tasks/ approve tasks from one state to another : From URVA Home Page, click on the Tasks module under Operations. Choose the Task that is completed by the field user. You can choose the check mark icon against any of the tasks. Click on the ...
    • FOS/RM/Franchise FOS Responsibilities

      FOS/RM Responsibilities Dailly Activities: Mark in and Mark Out attendance View retailers View Beat Plan Take orders by retailer visit Mark in and mark out attendance: FOS need to MARK IN at the start of his shift and MARK OUT at the end of his ...
    • Create an Activity Form

      Our innovative Activities module, revolutionizes the way you create and manage digital forms of any kind. One can effortlessly design, customize, and deploy dynamic digital forms tailored to your specific needs. Whether it's surveys, feedback forms, ...
    • How to login on Web Portal?

      Logging in to the web portal is easy: Go to https://web.urva.app/ Enter 'Organization code' and click on Next. ( Organization code along with your Username and Password will be sent to you through an email) Enter Username and Password and click on ...
    • Recent Articles

    • Task closure with OTP

      Now you can authenticate the task closure with OTP verification. Here is how OTP verification while closing a task works: From ork tab, go to task which you need to close. After clicking Submit, there will be option to Generate OTP. Click on that and ...
    • Password Policy Document

      Purpose: Enhance the security by implementing a regular password rotation procedure. Frequency of Rotation: Users must change their passwords at least every 90 days by default. Organizations may specify intervals such as every 30, 60, 90, 180, or 270 ...
    • How to enable Due date card from URVA app?

      The card containing 'DUE DATE,' 'DUE THIS WEEK,' and 'DUE THIS MONTH' has been made permission specific for all organizations. If you want to enable this, follow the steps mentioned below: From the URVA home page, click on "Admin Settings." Now, ...
    • How can a field user navigate to the customer's address with URVA?

      To navigate directly to the customer's address from URVA, you can follow the steps mentioned below: From "URVA" home page, click on work. Go to the specific "Activity". Select the particular task. Click on the "Action" button under task. Locate the ...
    • How to download the Location capture report.

      It's a new feature for BSNL SalesPort Web users. Now, they will be able to download the location capture report based on the retailer count to track how many location capture form have been completed against the retailers. To fetch/view the report, ...