Recent Articles
Generate a Transcript for a call logged in URVA
URVA makes it easy to convert your call recordings into searchable text transcripts. This feature allows you to efficiently review and find specific information within your calls. Follow these straightforward steps to generate and access your call ...
Send chat invite to Customer from Contacts
URVA now lets you seamlessly invite customers for a chat on popular platforms like WhatsApp, Telegram, or Instagram. Here’s how you can get started: Go to the Work section from the URVA home page. Scroll through the assigned contacts list to find the ...
Manager action on Team directory
Managers Role can now view attendance in story format, change passwords, reset user logins, enable support mode, share visiting cards, and assign activities and collections using the mobile application. To View the attendance status as story, please ...
Unique Value in Table Interface
As a user, you want to make sure that certain fields in your online forms do not have duplicate entries. This feature is already available on the mobile app. Here is how unique field selection in table works: From URVA home page, go to Activities. ...
Mark Activities as Favourite
Favoriting activities allows you to easily access and prioritize them in your work tab. Follow the steps for marking the multiple activities as favourite: From URVA home page, go to Account. Next scroll down to find the Activities tab and click on ...