Related Articles
How to check the App log?
App logs used to check the account summery, Like- Mark in, Mark out, Device etc. Steps to check the App logs:- From the URVA Home page, Click on the Admin settings. Click on the App logs under the Basics Setups. Click on the Audit logs to check the ...
Why Mobile App showing pop-up to enable location?
Location Settings needs to be enabled at High Accuracy for carrying out many activities on the URVA App. Enable location in mobile device to login: When the user tries to log in with the device's location off, the user will get pop-up indicator ...
I am unable to login to mobile app. What shouId I do?
Sometimes, users may encounter difficulties when trying to log into the URVA app. To prevent such issues, please check and adjust your mobile device settings following these steps: Check your Location mode and set it to 'High Accuracy' (Android 9 & ...
Basic Troubleshooting steps for task syncing issue
Refresh the profile through following steps:- From the URVA home page Click on "Account" option . Tap Refresh icon '⟳' (top right corner). After the loader finishes, the settings will complete refreshing. You can continue using the application. Check ...
Contact URVA team for help
If stuck anywhere in the URVA app or having a query then connect with our URVA support manager through the Live Chat option. Reach out to our 'URVA Support' through the following ways: Go to Account tab from Home Page. Scroll down to find the ...