Support Videos

• Popular Articles

• Why I am getting "User account already is use. Try with another or contact your admin" Error?

  User Account Already in use A User will get this error when he will try to log in from a different device without logging out of the previous device. FeetPort mobile application can not be used on two different devices with the same credentials due ...

• Tasks movement/ actions performed on URVA web

  Move tasks/ approve tasks from one state to another : From URVA Home Page, click on the Tasks module under Operations. Choose the Task that is completed by the field user. You can choose the check mark icon against any of the tasks. Click on the ...

• Login in URVA Connect

  Login in URVA Connect mobile app: Download the URVA Connect app from Play Store or App Store. Open the app. Now swipe to left till you get the login option. Now click on Login. On the next screen, enter Org Code. After that, enter your Username and ...

• Check history of files uploaded

  Check the history of their uploaded files by following these steps: From the URVA Homepage, go to Upload History under Operations. Now users can view the uploaded history of their files here. To overview the history of the uploaded file, just click ...

• Adding a Second reporting Manager for a user

  If the first reporting person is deactivated then the field users can report to their second reporting person. To add the second reporting person. Here is how you can do it:- From URVA Home page, Go to the User option under the Identity manager. ...

• Recent Articles

• Forecast Activity Form

  The Forecast Activity Form enables users to plan and record expected product demand for specific doctors across upcoming months. This helps in proactive planning, better inventory alignment, and improved sales visibility. From the Hello Screen, open ...

• CRM Activity – Incentive Capture Flow

  The CRM Activity flow enables users to record product-level incentive details. This ensures that all relevant information — including product, quantity, pricing, and incentive percentage — is captured in a single, streamlined process. CRM Activity ...

• Export Dashboard Data from Advanced Reports

  Export Dashboard Table: From the URVA Home Page, go to Advanced Reports Under Custom Reports, click the View option. The Dashboard screen will appear. Drill down to the data level you wish to export. Click the Download button on the bottom-right ...

• Export Data from Advanced Reports' dashboard in URVA

  Steps to Download Report: From the URVA Home Page, navigate to Advanced Report. Under the Custom section, click the View option for the report you want to open. Choose the desired time filter and drill down into the dashboard to the required data ...

• Generate the User Log Report in URVA

  Steps to Generate Report From the URVA Home Page, navigate to Users. Click the ellipsis (⋮) icon and select User Log Report. Choose the month for which the user logs need to be generated. Click Download. The data will automatically be downloaded as ...