Support Videos

• Popular Articles

• Why I am getting "User account already is use. Try with another or contact your admin" Error?

  User Account ALready in use A User will get this error when he tries to log in from a different device without logging out of the previous device. URVA  mobile application cannot be used on two different devices with the same credentials due to ...

• Tasks movement/ actions performed on URVA web

  Move tasks/ approve tasks from one state to another : From URVA Home Page, click on the Tasks module under Operations. Choose the Task that is completed by the field user. You can choose the check mark icon against any of the tasks. Click on the ...

• FOS/RM/Franchise FOS Responsibilities

  FOS/RM Responsibilities Dailly Activities: Mark in and Mark Out attendance View retailers View Beat Plan Take orders by retailer visit Mark in and mark out attendance: FOS need to MARK IN at the start of his shift and MARK OUT at the end of his ...

• Create an Activity Form

  Our innovative Activities module, revolutionizes the way you create and manage digital forms of any kind. One can effortlessly design, customize, and deploy dynamic digital forms tailored to your specific needs. Whether it's surveys, feedback forms, ...

• How to login on Web Portal?

  Logging in to the web portal is easy: Go to https://web.urva.app/ Enter 'Organization code' and click on Next. ( Organization code along with your Username and Password will be sent to you through an email) Enter Username and Password and click on ...

• Recent Articles

• Use the Geo-Fencing Feature for Media Capture

  This document explains how to use the geo-fencing feature for the media capture field in URVA forms. This feature allows you to specify a radius around a location where image capture is allowed, providing more control over media collection. Follow ...

• Create an activity form from Activity Marketplace

  This guide will help you create a new activity in URVA by either selecting from pre-designed templates or designing a custom activity from scratch. Follow these steps to efficiently set up activities that best meet your needs. Follow the steps below ...

• File attachment in the form

  Web users can now attach files from URVA's file manager or directly from the computer's file manager. From URVA's file manager :- From the URVA home page, click on the Tasks module. Click on + NEW button to create a new task, or select an existing ...

• Enable Dark Mode theme

  Enable dark mode theme in URVA: From the URVA home page, go to the Account tab. Click on Settings. Find the option to change the theme. Under Theme, select Dark Theme. The app will automatically switch to dark mode.

• Generate a Transcript for a call logged in URVA

  URVA makes it easy to convert your call recordings into searchable text transcripts. This feature allows you to efficiently review and find specific information within your calls. Follow these straightforward steps to generate and access your call ...