Admin Settings | App Studio | Knowledge Base

Support Videos


    • Popular Articles

    • Why I am getting "User account already is use. Try with another or contact your admin" Error?

      User Account Already in use A User will get this error when he will try to log in from a different device without logging out of the previous device. FeetPort mobile application can not be used on two different devices with the same credentials due ...

    • Tasks movement/ actions performed on URVA web

      Move tasks/ approve tasks from one state to another : From URVA Home Page, click on the Tasks module under Operations. Choose the Task that is completed by the field user. You can choose the check mark icon against any of the tasks. Click on the ...

    • FOS/RM/Franchise FOS Responsibilities

      FOS/RM Responsibilities Dailly Activities: Mark in and Mark Out attendance View retailers View Beat Plan Take orders by retailer visit Mark in and mark out attendance: FOS need to MARK IN at the start of his shift and MARK OUT at the end of his ...

    • How to login on Web Portal?

      Logging in to the web portal is easy: Go to https://web.urva.app/ Enter 'Organization code' and click on Next. ( Organization code along with your Username and Password will be sent to you through an email) Enter Username and Password and click on ...

    • Create & Edit Users

      User Creation: URVA is available for 2 platforms i.e. web/desktop and mobile. The user IDs created can be accessed as per permission given to them to work on either web or mobile. Based on the role permissions, the ID can be used on either web or ...

    • Recent Articles

    • Target and Goal Module : Target based on Call

      The user can now create targets and goals based on calls. To create the Target, please follow the steps below:- 1. From the Home page, click on Admin Settings, then click on Target under the Performance Settings section. 2. To create a target, click ...

    • Managing and Assigning Routes to your team in URVA

      Managing your daily customer visits just got easier with URVA’s new Add/Remove Customers feature in the Beat Plan. If you a manager, you can now adjust visit lists in real time—directly from your web dashboard. Step-by-Step Guide for route assignment ...

    • Bulk Deactivation of Users in URVA

      This guide helps you quickly deactivate multiple users at once using a simple upload method. Ideal for cleaning up old or inactive user accounts efficiently. Steps to Bulk Deactivate Users: From the URVA home page, go to Users. Click the ellipsis (⋮) ...

    • Say Hello to UrvaShe – Your Smart Help Buddy

      URVASheis not just another chatbot — it's your AI-powered smart assistant embedded inside the URVA ecosystem. Built to learn your workflows, processes, documents, and customer needs, URVAShe evolves into a trusted teammate who knows your business ...

    • Merged Field View in Forms (Activity & Collection)

      URVA now supports merged field display — allowing you to combine multiple related fields (like address. text field) into a single view-only field while keeping each field editable individually. This helps keep your forms clean and readable, ...