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    • Popular Articles

    • Why I am getting "User account already is use. Try with another or contact your admin" Error?

      User Account ALready in use A User will get this error when he tries to log in from a different device without logging out of the previous device. URVA  mobile application cannot be used on two different devices with the same credentials due to ...
    • Tasks movement/ actions performed on URVA web

      Move tasks/ approve tasks from one state to another : From URVA Home Page, click on the Tasks module under Operations. Choose the Task that is completed by the field user. You can choose the check mark icon against any of the tasks. Click on the ...
    • FOS/RM/Franchise FOS Responsibilities

      FOS/RM Responsibilities Dailly Activities: Mark in and Mark Out attendance View retailers View Beat Plan Take orders by retailer visit Mark in and mark out attendance: FOS need to MARK IN at the start of his shift and MARK OUT at the end of his ...
    • Create an Activity Form

      Our innovative Activities module, revolutionizes the way you create and manage digital forms of any kind. One can effortlessly design, customize, and deploy dynamic digital forms tailored to your specific needs. Whether it's surveys, feedback forms, ...
    • How to login on Web Portal?

      Logging in to the web portal is easy: Go to https://web.urva.app/ Enter 'Organization code' and click on Next. ( Organization code along with your Username and Password will be sent to you through an email) Enter Username and Password and click on ...
    • Recent Articles

    • How to download the Location capture report.

      It's a new feature for BSNL SalesPort Web users. Now, they will be able to download the location capture report based on the retailer count to track how many location capture form have been completed against the retailers. To fetch/view the report, ...
    • Verify Email Address in URVA

      Verify Your Email Address in URVA: Easy as 1-2-3! Login to URVA Account using your credentials. You will get a pop-up message to verify email address. You can directly verify the email first if the emial address is correct. Alternatively, you can ...
    • How to close chats in URVA connect?

      Follow the steps to resolve/ chat: From URVA web, go to OPEN tab. Click any chat to open. You will see a tick mark option to close the chat. Click "OK" on the confirmation pop-message. The chat will be moved from OPEN tab to CLOSED. You can view all ...
    • How to Generate and Share a Visting Card from URVA?

      Steps generate Visiting Card from URVA app: Form URVA home page, go to Accounts tab from bottom bar. Scroll down to Visiting Card tab and click View. Your ready to share Vsiting Card will open in browser. This can be downladed or shared by QR code by ...
    • How to connect with customers through URVA Voice?

      Cloud Calling feature in Urva allows you to connect with customers seamlessly. With Urva Cloud Calling, you can enjoy a range of benefits such as Auto call recording, adding call logs, notes, and many more that will transform the way you connect with ...