Support Videos

• Popular Articles

• Why I am getting "User account already is use. Try with another or contact your admin" Error?

  User Account Already in use A User will get this error when he will try to log in from a different device without logging out of the previous device. FeetPort mobile application can not be used on two different devices with the same credentials due ...

• Tasks movement/ actions performed on URVA web

  Move tasks/ approve tasks from one state to another : From URVA Home Page, click on the Tasks module under Operations. Choose the Task that is completed by the field user. You can choose the check mark icon against any of the tasks. Click on the ...

• FOS/RM/Franchise FOS Responsibilities

  FOS/RM Responsibilities Dailly Activities: Mark in and Mark Out attendance View retailers View Beat Plan Take orders by retailer visit Mark in and mark out attendance: FOS need to MARK IN at the start of his shift and MARK OUT at the end of his ...

• How to login on Web Portal?

  Logging in to the web portal is easy: Go to https://web.urva.app/ Enter 'Organization code' and click on Next. ( Organization code along with your Username and Password will be sent to you through an email) Enter Username and Password and click on ...

• Create & Edit Users

  User Creation: URVA is available for 2 platforms i.e. web/desktop and mobile. The user IDs created can be accessed as per permission given to them to work on either web or mobile. Based on the role permissions, the ID can be used on either web or ...

• Recent Articles

• Enabling and Managing Multiple Users at the Same Hierarchical Level in URVA

  This feature allows you to create and manage multiple users at the same hierarchical level under a specific role. Once enabled, users at this level will be able to perform and view all tasks accessible to their parallel users, as well as tasks for ...

• Assigning Subscribers to Users in URVA in bulk

  In URVA, you can assign subscribers to users to ensure smooth communication and data sharing. This feature allows you to link specific subscribers to users through a simple upload process. Follow the steps below to complete the assignment seamlessly. ...

• Task Territory Management- hide single territory

  This feature hides the territory selection fields on Check In page when there is only one territory assigned: Go to Admin Settings and open Activities. Select the Activity Form you want to modify. Click Access from the left menu. Navigate to Mobile ...

• Assigning Area to a User

  Follow these steps to assign an area to a user: Go to Users from the home page. Select the user to whom the area needs to be assigned. (Areas will be visible based on the hierarchy assigned to the manager and the user) Click on the Area tab and then ...

• Time Stamped photo capturing in URVA

  URVA offers a feature that allows users to capture photos with time and address stamps, along with weather conditions and altitude details.