Web App
Configure Automatic Audio recording
You can enable the automatic audio recording feature for field users, so that when they select a specific field, recording begins automatically. To enable this feature, follow the steps below:- From the URVA home page, Click on the Admin Settings. ...
File attachment in the form
Web users can now attach files from URVA's file manager or directly from the computer's file manager. From URVA's file manager :- From the URVA home page, click on the Tasks module. Click on + NEW button to create a new task, or select an existing ...
Centralized location for recording of call logs
Web users can view the call details performed by field users at the time of task completion, which have been completed via URVA cloud calling. To view the calls and other details, please follow the steps below:- From the URVA home page, Click on the ...
How to Login on the Web and mobile using the OTP?
Users can use this functionality to log in on both the web and mobile platforms using OTP. To Login on the Web- From the URVA login page > Click on the Login with Email. Fill the registered/Verified email ID. Click on Request OTP button. An OTP will ...
Verify Email Address in URVA
Verify Your Email Address in URVA: Easy as 1-2-3! Login to URVA Account using your credentials. You will get a pop-up message to verify email address. You can directly verify the email first if the emial address is correct. Alternatively, you can ...
How can we allow users to take screenshots or make recordings?
We have introduced a feature that restricts the ability to take screenshots and screen recordings without proper authorization. Your data security is of utmost importance to us, and this new feature ensures authorized access to sensitive information ...
Error showing "You are not allowed to perform this action".
Sometimes, when logging into the URVA web portal, an error message may appear, indicating that you are not allowed to perform a certain action. In such cases, you need to follow some simple steps to resolve the issue Follow these troubleshooting ...
How to check the App log?
App logs used to check the account summery, Like- Mark in, Mark out, Device etc. Steps to check the App logs:- From the URVA Home page, Click on the Admin settings. Click on the App logs under the Basics Setups. Click on the Audit logs to check the ...
View and refresh Profile in a web portal
To refresh the profile from web follow below steps: From the URVA Home Page, hover the cursor over the Profile icon in the top right corner and click on it. Go to "My Profile". To refresh settings, click on the Refresh icon on the top right-hand ...