Support Videos

• Popular Articles

• Why I am getting "User account already is use. Try with another or contact your admin" Error?

  User Account Already in use A User will get this error when he will try to log in from a different device without logging out of the previous device. FeetPort mobile application can not be used on two different devices with the same credentials due ...

• Tasks movement/ actions performed on URVA web

  Move tasks/ approve tasks from one state to another : From URVA Home Page, click on the Tasks module under Operations. Choose the Task that is completed by the field user. You can choose the check mark icon against any of the tasks. Click on the ...

• FOS/RM/Franchise FOS Responsibilities

  FOS/RM Responsibilities Dailly Activities: Mark in and Mark Out attendance View retailers View Beat Plan Take orders by retailer visit Mark in and mark out attendance: FOS need to MARK IN at the start of his shift and MARK OUT at the end of his ...

• How to login on Web Portal?

  Logging in to the web portal is easy: Go to https://web.urva.app/ Enter 'Organization code' and click on Next. ( Organization code along with your Username and Password will be sent to you through an email) Enter Username and Password and click on ...

• Create & Edit Users

  User Creation: URVA is available for 2 platforms i.e. web/desktop and mobile. The user IDs created can be accessed as per permission given to them to work on either web or mobile. Based on the role permissions, the ID can be used on either web or ...

• Recent Articles

• Enhancements in Meeting Creation in URVA

  Meeting Status: Now you can change/ update the status of the meeting after it is lapsed. The status are as follows: Pending : Upcoming meeting. Done: Meeting completed successfully. Canceled: Meeting was canceled. Reschedule: The meeting rescheduled ...

• Applying and Saving Filters in URVA

  Filters help users refine any data based on specific conditions, making it easier to find relevant information. URVA app allows users to apply, save, and reuse filters for quick access. Follow the steps below to apply and save filters in the task and ...

• Customers view on Map in URVA

  The Nearby Customers feature in URVA helps users quickly locate and connect with assigned customers based on their geographical location. By accessing the map view, users can efficiently plan visits and reach out to customers with ease. Follow the ...

• Customer Dashboards on URVA

  The Customer Dashboards feature in URVA allows users to analyze data through graphical and tabular views, making it easier to track performance at different levels. Follow the steps below to access and explore dashboards: Steps to View Dashboards: ...

• Enabling and Managing Multiple Users at the Same Hierarchical Level in URVA

  This feature allows you to create and manage multiple users at the same hierarchical level under a specific role. Once enabled, users at this level will be able to perform and view all tasks accessible to their parallel users, as well as tasks for ...