Why Mobile App showing pop-up to enable location?
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I am unable to login to mobile app. What shouId I do?
Sometimes, users may encounter difficulties when trying to log into the URVA app. To prevent such issues, please check and adjust your mobile device settings following these steps: Check your Location mode and set it to 'High Accuracy' (Android 9 & ...
I am unable to track location of my team. What should I do?
If location tracking for the mobile user is not appearing then confirm whether the you have followed the pre-checks/ troubleshooting steps: 1. Location services are enabled and the location mode/locating method is set to "High Accuracy" (These ...
How to enable Secure Lock in URVA1 app?
URVA1 has a decent App Secure option to securely keep your data safe. This allows you to lock your URVA1 app with a secure pattern or proximity sensor. To enable the secure lock, follow the steps: When you will login in URVA app, a pop-up will appear ...
Logout of URVA mobile application
Logout permissions are dependent on the company's requirements. Companies can provide or restrict access of user in account login. Based on the permissions field users can log out of the application either within shift timings or after the shift is ...
When I am tapping on CHECK IN, the page it is only loading, What do I do?
This error usually comes when the location is tunred off or battery optimization of the device is enabled. To check the same please perform the steps mentioned below: To Enable Location Services: Go to your Device Settings. Select "Location" ...