Why Mobile App showing pop-up to enable location?
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I am unable to login to mobile app. What shouId I do?
Sometimes, users may encounter difficulties when trying to log into the URVA app. To prevent such issues, please check and adjust your mobile device settings following these steps: Check your Location mode and set it to 'High Accuracy' (Android 9 & ...
I am unable to track location of my team. What should I do?
If location tracking for the mobile user is not appearing then confirm whether the you have followed the pre-checks/ troubleshooting steps: 1. Location services are enabled and the location mode/locating method is set to "High Accuracy" (These ...
Logout of URVA mobile application
Logout permissions are dependent on the company's requirements. Companies can provide or restrict access of user in account login. Based on the permissions field users can log out of the application either within shift timings or after the shift is ...
Why I am getting "User account already is use. Try with another or contact your admin" Error?
A User will get this error in following cases: When user will try to login in a different device without logging out of the previous device. User's previous session is not expired and is still active. URVA mobile application cannot be used on two ...
Contact URVA team for help
If stuck anywhere in the URVA app or having a query then connect with our URVA support manager through the Live Chat option. Reach out to our 'URVA Support' through the following ways: Go to Account tab from Home Page. Scroll down to find the ...