Why am I getting "Username and password combination is invalid" error?
User faces this error message when he is using incorrect URVA User ID or Password to login into URVA app. Please make sure to cross-check that the user ID and Password entered are in the correct case (upper & lower) and it should be case-sensitive.
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Why I am getting "User account already is use. Try with another or contact your admin" Error?
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App logs used to check the account summery, Like- Mark in, Mark out, Device etc. Steps to check the App logs:- From the URVA Home page, Click on the Admin settings. Click on the App logs under the Basics Setups. Click on the Audit logs to check the ...Why Mobile App showing pop-up to enable location?
Location Settings needs to be enabled at High Accuracy for carrying out many activities on the URVA App. Enable location in mobile device to login: When the user tries to log in with the device's location off, the user will get pop-up indicator ...I am unable to click Images in URVA, if I tap on 'Click' nothing happens. How do I proceed?
Field users can face this error due to some reasons mentioned below, please follow the troubleshooting steps: Please check your device Memory free storage. If Memory is full please delete some data or move data to SD Card. If the issue is still not ...