View & download User Report || URVA

View & download User Report

A web user can view the attendance of field users by using Single-user attendance reports or Multi-users attendance reports.

View & download the Single-User Attendance Reports by following these steps:
  1. From BSNL Salesport home page, click on the User Reports under Analysis.
  2. Click View on Single-User Attendance Report.
  3. A pop-up window will appear.
  4. Select Supervisor and then Hierarchy levels from the list
  5. Now select License Type Basic for field users and then select a particular user.
  6. Select a particular month for the report to be downloaded.
  7. Finally, click on Submit. Report data will be visible on the screen.
  8.  Click the Export option from the upper right corner.
  9. The report will get downloaded in an Excel form for a full month.



View & download the Multi-User Attendance Reports by following these steps:
  1. From BSNL Salesport home page, click on the User Reports under Analysis.
  2. Click View on Multi-User Attendance Report.
  3. A pop-up window will appear.
  4. Select Supervisor and then Hierarchy levels from the list
  5. Now select License Type Basic for field users and then select users from the list accordingly.
  6. Select a particular month for the report to be downloaded.
  7. Finally, click on Submit.  The report will get downloaded in an Excel form for a full month.




NOTE:  "If the user selects the license type as an expert or advanced then they can get the list of web users who are not using the attendance module and if the user will have the Basic role then he will get the field users who are marking the attendance. So please always select the Basic License type to get the correct users list.