Now you can authenticate the task closure with OTP verification.
Here is how OTP verification while closing a task works:
From ork tab, go to task which you need to close.
- After clicking Submit, there will be option to Generate OTP.
- Click on that and the customer's number will receive the OTP. (The OTP is mapped to the mobile number field of the form)
- Enter the OTP and verify.
- Then Submit to proceed to close task.
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