I am unable to track location of my team. What should I do?

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• I am unable to login to mobile app. What shouId I do?

  Sometimes, users may encounter difficulties when trying to log into the URVA app. To prevent such issues, please check and adjust your mobile device settings following these steps: Check your Location mode and set it to 'High Accuracy' (Android 9 & ...

• Why Mobile App showing pop-up to enable location?

  Location Settings needs to be enabled at High Accuracy for carrying out many activities on the URVA App. Enable location in mobile device to login: When the user tries to log in with the device's location off, the user will get pop-up indicator ...

• When I am tapping on CHECK IN, the page it is only loading, What do I do?

  This error usually comes when the location is tunred off or battery optimization of the device is enabled. To check the same please perform the steps mentioned below: To Enable Location Services: Go to your Device Settings. Select "Location" ...

• I am unable to check in as location is not available. What should I do?

  ? Lost Without a Location? Let's Find Your Way! When a field user is unable to check as the location is not captured on the map, it can be a temporary issue. For location issues, perform the following troubleshooting: If you're trying to check in ...

• When I am tapping on CHECK IN, the page it is only loading, what do I do?

  This error usually comes when the location or battery optimization of the device is not disabled. To check this please perform the troubleshooting steps mentioned below: Go to Device Settings and Search "Location" settings. Open the location ...