How to Login on the Web and mobile using the OTP?

How to Login on the Web and mobile using the OTP?

Users can use this functionality to log in on both the web and mobile platforms using OTP.

To Login on the Web-

  1. From the URVA login page > Click on the Login with Email. 
  2. Fill the registered/Verified email ID. 
  3. Click on Request OTP button. 
  4. An OTP will be receive on the Registered/Verified email ID. 
  5. Fill the OTP in the box.
  6. Click on the Login button. 



To Login on the Mobile-

  1. From the Login page > Click on the Login with Email. 
  2. Enter the registered/Verified email ID. 
  3. Click on Request OTP button. 
  4. An OTP will be receive on the Registered/Verified email ID. 
  5. Fill the OTP in the box.
  6. Click on the Login button. 


    • Related Articles

    • Logout of URVA mobile application

      Logout permissions are dependent on the company's requirements. Companies can provide or restrict access of user in account login. Based on the permissions field users can log out of the application either within shift timings or after the shift is ...

    • I am unable to login to mobile app. What shouId I do?

      Sometimes, users may encounter difficulties when trying to log into the URVA app. To prevent such issues, please check and adjust your mobile device settings following these steps: Check your Location mode and set it to 'High Accuracy' (Android 9 & ...

    • Why Mobile App showing pop-up to enable location?

      Location Settings needs to be enabled at High Accuracy for carrying out many activities on the URVA App. Enable location in mobile device to login: When the user tries to log in with the device's location off, the user will get pop-up indicator ...

    • Why I am getting "User account already is use. Try with another or contact your admin" Error?

      A User will get this error in following cases: When user will try to login in a different device without logging out of the previous device. User's previous session is not expired and is still active. URVA mobile application cannot be used on two ...

    • I am unable to track location of my team. What should I do?

      If location tracking for the mobile user is not appearing then confirm whether the you have followed the pre-checks/ troubleshooting steps: 1. Location services are enabled and the location mode/locating method is set to "High Accuracy" (These ...