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I am unable to click Images in URVA, if I tap on 'Click' nothing happens. How do I proceed?
Field users can face this error due to some reasons mentioned below, please follow the troubleshooting steps: Please check your device Memory free storage. If Memory is full please delete some data or move data to SD Card. If the issue is still not ...
PII (Personally Identifiable Information) Masking Guide
What is PII Masking? PII masking is a security feature that hides sensitive user information, such as names, addresses, and phone numbers, with asterisks (********), making it unreadable to unauthorized users. When does PII Masking Happen? Users ...
How to enable Secure Lock in URVA1 app?
URVA1 has a decent App Secure option to securely keep your data safe. This allows you to lock your URVA1 app with a secure pattern or proximity sensor. To enable the secure lock, follow the steps: When you will login in URVA app, a pop-up will appear ...
How to check the App log?
App logs used to check the account summery, Like- Mark in, Mark out, Device etc. Steps to check the App logs:- From the URVA Home page, Click on the Admin settings. Click on the App logs under the Basics Setups. Click on the Audit logs to check the ...
Why Mobile App showing pop-up to enable location?
Location Settings needs to be enabled at High Accuracy for carrying out many activities on the URVA App. Enable location in mobile device to login: When the user tries to log in with the device's location off, the user will get pop-up indicator ...