Related Articles
I am unable to click Images in URVA, if I tap on 'Click' nothing happens. How do I proceed?
Field users can face this error due to some reasons mentioned below, please follow the troubleshooting steps: Please check your device Memory free storage. If Memory is full please delete some data or move data to SD Card. If the issue is still not ...
How to check the App log?
App logs used to check the account summery, Like- Mark in, Mark out, Device etc. Steps to check the App logs:- From the URVA Home page, Click on the Admin settings. Click on the App logs under the Basics Setups. Click on the Audit logs to check the ...
Why Mobile App showing pop-up to enable location?
Location Settings needs to be enabled at High Accuracy for carrying out many activities on the URVA App. Enable location in mobile device to login: When the user tries to log in with the device's location off, the user will get pop-up indicator ...
I am unable to login to mobile app. What shouId I do?
Sometimes, users may encounter difficulties when trying to log into the URVA app. To prevent such issues, please check and adjust your mobile device settings following these steps: Check your Location mode and set it to 'High Accuracy' (Android 9 & ...
Logout of URVA mobile application
Logout permissions are dependent on the company's requirements. Companies can provide or restrict access of user in account login. Based on the permissions field users can log out of the application either within shift timings or after the shift is ...