From the URVA homepage, click on Admin Settings in the left-hand menu.
Step 2: Open Download History
In the Admin Settings section, click on Download History.
Step 3: View Download Records
On this screen, you'll see a list of all past downloads with filters and detailed columns.
Key Fields Displayed:
Form Name: Name of the downloaded form
Form Type: Type of form (e.g., activity, lead, etc.)
Records Count: Total number of records in the file
Created By: Name of the user who initiated the download
Created At / Updated At: Timestamps for creation and latest update
Status: Shows the current state of download (Completed, Waiting, Failed)
Download Zip: Click to download the file (if status is "Completed")
Step 4: Use Filters to Narrow Down Results
At the top, you can filter downloads by status:
All
Completed
Waiting
Active
Failed
Step 5: Download Completed Files
For any download with status Completed, click the Download Zip button to retrieve the file.