Getting error while creating Users "User Limit exceeded"
In some cases, we see that while creating new users, there occurs an error "User Limit Exceeded". This error message pop-ups because there is a certain number of IDS limit that is given to any account at the time of onboarding.
When user tries to make more IDs than he set limit then the system gives this message. In thi scenario, one can delete the unused IDs from the account to make room for the new IDs.
In case, you need to add new users to existing number of users then one must contact their administrator and Urva support team for the solution.
Getting Started with Users
What are "Users" User is a unique entity that is used to identify any person who is using the software. In URVA, we can create users to use the app on both web and mobile platforms. Users can login in URVA by using Id and password. Who can create ...
Create & Edit Users
User Creation: URVA is available for 2 platforms i.e. web/desktop and mobile. The user IDs created can be accessed as per permission given to them to work on either web or mobile. Based on the role permissions, the ID can be used on either web or ...
Getting error while assigning activity/ collection/ hierarchy to users "You are not allowed to perform this action"
In some cases when you try to assign the activities, collections and hierarchy to the users, then it shows error "You are not allowed to perform this action." The reason for the error is the user might nit have the permission to assign the ...
Why I am getting "User account already is use. Try with another or contact your admin" Error?
User Account ALready in use A User will get this error when he tries to log in from a different device without logging out of the previous device. URVA mobile application cannot be used on two different devices with the same credentials due to ...
Export Users' Records in a Report format
Export Users in an excel report format From Urva Home Page, go to the Users. User list will appear. Go to the Three dots icon which is displayed on the right top corner. Click on Export Users. A file will be downloaded in excel with the user list. In ...