Change Password & Reset Device

Change Password & Reset Device

Change Password

Supervisor can change password of the user using URVA. To change the password, please follow the steps mentioned below:
  1. From URVA home page, go to the Users module under Identity management.
  2. Now choose a user and click on it to open its detail.
  3. Click on the Lock icon from the top right corner to change password.
  4. Fill New password and Confirm password.
  5. Finally, click on Change Password to save these changes.

 

 

Reset Device

URVA ID can be logged in on one device at a time. If person tries to login with another device, he will get error" User account already in use". To avoid this, web user can reset the ID for new device bu flowing these steps:
 
  1. From URVA home page, go to the Users module under Identity management.
  2. Now choose a user and click on it to open its detail.
  3. Click on the Phone icon from the right top corner to Reset Device. ( In Search Option,  you can search User ID which needs to be reset)
  4. Click on Yes for the confirmation of reset this device. User ID can now be logged in other device.

 



    • Related Articles

    • Create & Edit Users

      User Creation: URVA is available for 2 platforms i.e. web/desktop and mobile. The user IDs created can be accessed as per permission given to them to work on either web or mobile. Based on the role permissions, the ID can be used on either web or ...

    • Why I am getting "User account already is use. Try with another or contact your admin" Error?

      User Account Already in use A User will get this error when he will try to log in from a different device without logging out of the previous device. FeetPort mobile application can not be used on two different devices with the same credentials due ...

    • Export Users' Records in a Report format

      Export Users in an excel report format From Urva Home Page, go to the Users. User list will appear. Go to the Three dots icon which is displayed on the right top corner. Click on Export Users. A file will be downloaded in excel with the user list. In ...

    • Getting Started with Users

      What are "Users" User is a unique entity that is used to identify any person who is using the software. In URVA, we can create users to use the app on both web and mobile platforms. Users can login in URVA by using Id and password. Who can create ...