Support Videos

• Popular Articles

• Why I am getting "User account already is use. Try with another or contact your admin" Error?

  User Account Already in use A User will get this error when he will try to log in from a different device without logging out of the previous device. FeetPort mobile application can not be used on two different devices with the same credentials due ...

• Tasks movement/ actions performed on URVA web

  Move tasks/ approve tasks from one state to another : From URVA Home Page, click on the Tasks module under Operations. Choose the Task that is completed by the field user. You can choose the check mark icon against any of the tasks. Click on the ...

• FOS/RM/Franchise FOS Responsibilities

  FOS/RM Responsibilities Dailly Activities: Mark in and Mark Out attendance View retailers View Beat Plan Take orders by retailer visit Mark in and mark out attendance: FOS need to MARK IN at the start of his shift and MARK OUT at the end of his ...

• How to login on Web Portal?

  Logging in to the web portal is easy: Go to https://web.urva.app/ Enter 'Organization code' and click on Next. ( Organization code along with your Username and Password will be sent to you through an email) Enter Username and Password and click on ...

• Create & Edit Users

  User Creation: URVA is available for 2 platforms i.e. web/desktop and mobile. The user IDs created can be accessed as per permission given to them to work on either web or mobile. Based on the role permissions, the ID can be used on either web or ...

• Recent Articles

• Approval of the Applied Leave

  Web Users can now approve Leave and Regularization. (Note: Leave and Regularization can only be approved by the reporting person.) To approve the Leave and Regularization, please follow the steps below:- 1. From the URVA home page, click on the ...

• Apply for the Leave and Regularization

  Mobile users can now apply for the Leave and Regularization using the URVA App. To apply for the Leave and Regularization, please follow the steps provided below:- 1. Open the URVA App and Click on the Attendance card. --- 2. Click on the specific ...

• Broadcasting Pro in URVA

  URVA’s WhatsApp Broadcast Extension lets you send personalized campaigns, updates, and reminders directly to your customers — right where they’re most active. No third-party tools, no extra steps — just fast, effective communication at scale. This ...

• Geo-Fence Application in Location Analytics

  The Geo-Fence feature in URVA allows managers to define specific areas for location tracking without restricting user actions. Geo-Fence Assignment: Managers can assign geo-fences to users based on their hierarchy. User Behavior: Users can operate ...

• Attendance Configuration in URVA

  To configure the Opening Balance in URVA, follow these steps: From the URVA home page, navigate to Admin Settings. Scroll down and select Opening Balance. Click the icon to open a pop-up window. Choose the Process Type and Leave Processing Date. ...